Work From Home Client Relations Manager

Job Description:
We are seeking a motivated and service-driven Work From Home Client Relations Manager to build and manage long-term client relationships while delivering exceptional support and insurance solutions. In this fully remote role, you’ll serve as a trusted advisor, helping clients navigate their options with confidence. The ideal candidate is proactive, goal-oriented, and passionate about helping people protect what matters most.

Responsibilities:

• Serve as the primary point of contact for both new and existing clients.

• Provide personalized insurance recommendations based on individual client needs.

• Handle questions and concerns with empathy, accuracy, and professionalism.

• Identify opportunities to upsell or cross-sell additional products.

• Maintain accurate records of client communications and activity.

• Participate in regular virtual training sessions and team meetings.

• Stay current with industry trends and product updates.

Requirements:

• Strong communication and relationship-building skills.

• Self-motivated and comfortable working independently from home.

• Must obtain a state insurance license (licensing costs covered by the candidate).

• Stable internet connection and a quiet, professional home office setup.

• Previous experience in client relations, customer service, or sales is preferred.

• Ability to multitask, prioritize, and stay organized in a remote environment.

How to Apply:
To apply, submit your resume along with a cover letter answering the following question:

👉 What sets you apart from other candidates, and how will your skills and experience contribute to success in this role?

⚠️ Applications without a cover letter addressing this question will not be considered.